WOW WOW WOW!

What an amazing day for my daughter's wedding! Kelly and her events team were amazing and put us all at ease, making the day relaxing and fabulous all around. My daughter chose a late time for the wedding, meaning Kelly and her team had a very small window to change the room around for the evening. The registrars were late due to traffic, and even though this was not ideal due to the tight change in room from ceremony to meal, you would have never known, as Kelly and her magic wand took it all in her stride and made the room absolutely stunning, both ceremony and meal decorations. The happy couple had the most amazing day, and many guests commented on what a beautiful venue and backdrop for photos. I could not recommend the pier more highly; the food was amazing, and the staff were so friendly and helpful. Thank you, Kelly, and your wonderful team for what was a truly magical day. Five stars all around from us!

Kelly I want to thank you for the care and attention you personally gave to ourselves, the wedding and our families. Your sunny, bubbly personality put us all at ease, nothing was too much trouble and you went above and beyond for our wedding.

I have waited until I had time to write this because I wanted to ensure the feedback, attempted to do justice to the initial enquiries and arrangements, the actual wedding and the after care provided.

Matt and I had a number of difficulties during the year running up to the wedding, I honestly thought we would be looking at having to cancel but the events team were brilliant and saved our day by tailoring everything to the budget we ended up with, without any issues or complaint, in fact the support and understanding was beyond expectation. Once we were allocated to you as our coordinator nearer our wedding and we met to discuss everything, I was instantly put at ease by your calm, friendly and welcoming manner. You helped us achieve what we had in mind, including what the veggies had to eat, getting the bunting I supplied put up, working with us to get our decorations on site and arranging the 2p favours for our guests, which was talked about afterwards as the best wedding favours anyone ever had

The wedding was incredible, it was all the little things, like the card and Mr & Mrs Gonks left for us, my girls, my mother and I loved the bridal suite for getting ready in, you got my grandmother a blanket and offered her a hot drink because she was cold, dealing with our music, liaising with photographers and ensuring all the turn around points went smoothly. I know I provided the decorations but you put it all together and it looked stunning. When the flower arch was delivered I realised the batteries for the lights had run out and you must have put new batteries in because they were on and working for the ceremony?.

Everybody gave compliment after compliment for how beautiful and unique our wedding was, they all had a lot of fun, I think the older males in our families reverted back to childhood and were running around the arcade wide eyed and having a go on everything more so than the actual kids, this also applied to the sweet cart Everyone loved the fish and chip supper, the gravy was a hit, my Mum is asking for the recipe, she said it was bloody lovely.

The DJ supplied through yourselves was great, obviously we are a bit of a mad bunch so the party was always going to be a good one. The pier staff assisting with the wedding were also friendly, welcoming and couldn’t do enough for us.

At the end of the day we didn’t have to worry about anything apart from tipsily making our way back to the hotel, you made it easy for us to come back the following day and collect everything that you had carefully packed up for us. Another surprise was that you had kept the top tier of our cake for us to take home, I was so pleased because with all the dancing I forgot to eat any, so we took a few slices on honeymoon with us to have with a cuppa.

I can honestly say our wedding will be lovingly reflected on for some time to come, it brought a lot of joy to a lot of people, everyone said it will be remembered for how beautiful, fun and unique it was and also the obvious love and connection Matt and I have for each other.

Thank you with all our hearts to all The Grand Pier staff involved in our wedding, we are so very grateful you were our coordinator.

Kelly and all the amazing staff at the Grand Pier. Thank you for making our special day 'extra special'. You went above and beyond and we couldn't be more grateful.

Faith, Kari and the Team, we had the best day ever for our Wedding on 6th July 2024. Thank you all for all your hard work support. Every single detail was perfect and nothing was too much trouble. The food was amazing! Please thank the Chef. All our guests were made to feel special. Best wishes, Cathy and Rich

I can’t thank you and the rest of the team enough for helping make our day so special. The whole team were so lovely, friendly and helpful.  The day was absolutely faultless from start to finish and everything ran so smoothly, thanks to your team. Everything was perfect. Once again thank you so much for everything. 

We had the best day ever for our Wedding on 6th July 2024. Thank you all for all your hard work support. Every single detail was perfect and nothing was too much trouble. The food was amazing! Please thank the Chef. All our guests were made to feel special.

Our wedding at the pier was a great experience from start to finish, and everything ran very smoothly on the day which we were very grateful for! The food was delicious, the team were super helpful with packdown at the end of the night, and you were amazing all day long

The only negative I could possibly reach for is that we had quite a few different contacts during the planning process so there were times when there was some handover confusion when one person left and another replaced them. Obviously not always a lot you can do about that!

We will definitely be recommending the pier to all our friends and family for their event needs (although most of them were there so hopefully it has recommended itself!). There’s nothing quite like being photographed in a wedding dress surrounded by bumper cars.

All the best,
Cara (and Tom)

Thank you so much for making our day so special with everything you did. Your communication was second to none and your attention to detail was fantastic. All of the guests complimented me on how relaxed we all were and how smoothly it went. You certainly did us proud and made our wedding/party an incredibly memorable day.

I had literally the best day of my life !!

Great service