Hi well as majority of you know i was on top of the world yesterday after buying my dress, well today is a different story... Our venue for the reception is in a lovely old mens? (i think) club in an lovely old village so you can get the idea of all the buildings anyhow when we first booked they gave us the menu lists, fees for other things etc but nothing about the drinks so after making a visit to them i asked a few other questions about not wanting guests to go in the room before we get there etc to which they didnt know the answer and would get the manager to ring me the following monday that was 2/3 weeks ago and still nothing, well i e-mailed them couple of days ago asking about drinks cost etc so i can budget for them with no reply ( bear in mind i've previously e-mailed about another thing to which no reply) i rang up today today to see if they could e-mail there price list and the girl on the end said its not as easy as that! and then kept me on hold whilst i herd her muffling to the manager who knew i had e-mailed and said he'd contact me later today, she then came back on the phone and said i should receive an e-mail but prices will be going up next year because of the brewery prices etc. its just left me so deflated bout everything and have even looked at other places online, am i expecting to much from them considering they're just a lovely house club i know they have a lot of weddings there and the reception room is great but cant help feeling deflated when it seems im chasing all the time, there going to be making quite a lot of money from us i thought they'd be keen to jump on it, what do you think?
CommentAuthorAna40
I would speak to them and let them know that you are disappointed with the communication and that you are considering going elsewhere. Maybe they haven't realised. If you give them the chance to improve and they don't then maybe you are best moving. X
CommentAuthorBeverleyW66
It's awful when something comes along to give you a wobble isn't it. I would definitely speak to them and express your concerns, like Ana says. It might just be that they are used to doing this and expect you to be as laid back about it as they are. Don't they know that we brides panic about everything lol. Hope all turns out for the best hun xx
Dream as if you'll live forever, live as if you'll die today
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CommentAuthorLauraJo87
Hmmm it is annoying isn't it...and it does make you start having doubts...
I suspect that the manager isn't as used to this sort of thing as a weding coordinator at a hotel will be - he will also be attending to the day to day running of the club, bar etc.mwe are having our reception in a sports club and it's been pretty similar - communication not great...whereas our ceromony and wedding breakfast place, the coordinator has emailed back almost immediately, certainly within 24 hours.
Could you arrange a meeting with the manager? I found that worked best, the bloke in charge was great in person but pee-poor with emails etc...if its quite an old school place, they may not be as au fait with email etc.
If its your perfect venue in other respects, I'd persevere personally xx
My Beating Heart Belongs To You
30 August 2013
The First Day Of My Happily Ever After
CommentAuthorgonzo
Thanks ladies, think ill make an appointment see if i can meet the manager, its not my dream venue but the budget says it is :/ x
It's not good leaving you 'hanging round' waiting for them to get back to you surely they could give you atleast a rough price over the phone and how long does it take to email? Some people are so rude x
CommentAuthorgonzo
well had no reply as of yet, im not a patient person and i think it is inconsiderate considering how much we are spending with them but not everything thinks the same as me, guess ill have to wait and keep myself occupied until i speak to them, Xx
CommentAuthorgonzo
Still nothing :( beverleyw66 i think i used to know your h2b through work, small world!!! lol x